Articles tagged ‘user research’
Found 4 articles
The Question Block: Level Up with Better Questions
February 17, 2018 — While playing a game of Mario, I learned a thing or two about framing better questions from those iconic question blocks our intrepid hero loves to bash.
9 Rules for Observing Remote Research
February 17, 2017 — Congratulations! You've been invited to observe a research session. Here are some basic rules of etiquette to help make your session a success.
Conversational Design: How to Craft a System that Listens
November 1, 2015 — How do you distill a complex series of context-dependent questions and make it seem easy? Have a conversation with your users!
How Anthropologists Are Helping Companies Know Their Customers
April 14, 2014 — One of the key tenets of a great user experience is understanding your customers on a basic level. Increasingly, large companies are turning to anthropologists and psychologists to understand the underlying hidden motivations of their customers.